Common Questions...

What is PCDisconnect?
PCDisconnect handles the disconnect and reconnect of corporate desktop computers, printers, faxes and peripheral devices. We perform this service throughout North America.
The use of our services results in less downtime and reduces the overall cost of an office relocation.

Why should we work with PcDisconnect?
PcDisconnect consistently delivers on our promise of reducing downtime and lowering moving costs. Our technicians are knowledgeable, friendly and fast. Our work is done quickly and carefully. If you have any doubts questions about working with us, please call the owner, Jonathan Morris directly at 1800.585.9049 extension 101.

What kind of experience do you have?
Our staff are fully trained computer technicians and many carry Cisco and Microsoft certifications. Our company has experience working with companies like Goldman Sachs,Lehman Brothers and Global Crossing. We've handled floor to floor moves, employee reshuffles and even overnight state to state transfers.

What size move can you handle?
There really is no limit on the size move that we can manage. We have managed relocations for companies with ten workstations and two servers, all the way up to a 500 system trading floor. Our formula for comparing the amount of equipment that needs to be disconnected to the amount of time available allows us to accurately determine the amount of staff to bring.

Can you disconnect more than just computers, printers and faxes?
Yes. Although we stress disconnecting and reconnecting just desktop computers, printers, faxes and everything else that goes along with the desktops, we can handle other equipment. We can provide as much, or as little expertise as you need. We are a great fit if you are looking for a single source solution for your entire branch office technology infrastructure.

How much downtime can you really save us?
PcDisconnect is a serious time saver. Our services require almost no additional working time. Our staff stay ahead of the moving crew and we all get done at the same time. The quality and quantity of our staff ensure that your downtime is kept to a minimum.

We already have an IT department, can you still help us?
Absolutely. We work alongside I.T departments all the time and do so without stepping on anyone's toes.

Our moving company said they can do it...
Well our computer technicians can handle your office relocation...but you wouldn't want us to! Disconnecting and reconnecting desktop computers isn't rocket science, but you still want the professionals to do it. Does a mover know what to do with a 8 port KVM switch, or a multiple monitor setup...we do.

Are you a moving company?
No. We just disconnect computer equipment and place the items into computer bags. You will need a moving company to pack, transport and unpack the equipment. For a list of our moving company partners, please click here. Moving Company Partners.

We outsource our IT department, can you still help us?
Absolutely. Not only are we more cost effective than outsourced helpdesks, but we are more experienced in dealing with office relocations.

Will things be neat and clean when you leave?
We reconnect equipment and place it on the desks like it were our own desk! After each connection we ask, "would I sit here all day with the desk like this?" If the answer is no we then tidy the cables and make sure that everything is neat and tidy.